Training for Customer Service & Leadership Development
in Canada | USA | Asia | Europe
- 1 (613) 836-3559
- info@beldingtraining.com
Training for Customer Service & Leadership Development
in Canada | USA | Asia | Europe
Belding Training is a customer service training company and global leader with a thirty-year reputation for instructor-led programs onsite and virtually. Our award-winning courses, programs and workshops give your teams the skills and mindsets for creating improved experiences for customers and employees. We help you create deep loyalty and an outstanding workplace.
For more than thirty years, organizations in 24 countries have trusted Belding to deliver measurable improvements in service performance, leadership effectiveness and workplace culture.
You can’t take chances with your learning initiatives. Your training has to be solid and designed to achieve your objectives. The content has to be current, meaningful to your people – and perfectly aligned to your business. The delivery has to engage and inspire.
That’s what we do.
Through our training and consulting services, we have helped some of the world’s largest (and smallest) organizations transform their customer experiences, their employee experiences, and their workplace cultures. We equip leaders at all levels with the skills, tools and mindsets for creating remarkable workplaces. We help diverse teams and siloed departments align for greater productivity and employee enjoyment.
“The customization was perfect – and the leadership and customer service skills have been an immense help.”
BOOMI
We knew when we started 30 years ago that the only way we could become a world-class training company was by making sure our customers are successful. That is what drives us, and to ensure your success, we approach your training with four core principles:
We get a clear understanding of your organization, your vision and your teams, then deliver a memorable learning experience that gets the results you need.
Every concept, every skill and every mindset we introduce is aligned with supporting evidence, and relevant to your workplace.
Belding’s programs are brought to life by our highly-skilled, dynamic, certified trainers.
The learning doesn’t just end when the training does. Our powerful reinforcement components help people retain and master the skills in their live environments.
We genuinely care about your success. Clients consistently say that the results from our customized training courses are the best they’ve ever experienced. (See some testimonials). We get invited back a lot.
If you are looking to build your team’s skills or inspire your workplace, we would love to meet and to talk with you about it. Contact us today to set up a virtual or phone meeting.
