Some Examples of Creative Customer Service In Live Chat

Whenever we com across greate examples of customer service we like to share them. If you know of any that should be on this page, please let us know!

ASOS Customer Service Rocks (or Raps)

An employee from British online retailer ASOS responds to a customer who made an enquiry Eminem-style.  Here's what the customer wrote.  See the story here

Asos customer service chat example


 

Amazon Harnesses The God Of Customer Service

An alert and creative Amazon employee shows how customer service is done.  Here's the transcript.

See the story here.

amazon customer service chat


 

 

 

 

Belding's Outstanding Customer Service Training Programs

Our Outstanding Customer Service program progresses through three levels of customer service, with in-depth instruction on the six pillars of customer service

Learn more about Outstanding Customer Service here.



11 Rules For An Outstanding Customer Service Training Program

What does it take to create a customer service training program that engages and creates real change in the workplace? 

See the 11 rules that Belding Training follow to create our award-winning programs.



Customer Service Reseach & White Papers

All of our customer service training is research based.  We don't teach your team anything that isn't supported by facts and proven customer service best practices. 

Here is some of the research that has been conducted by our parent company, The Belding Group

Belding Training is a division of The Belding Group of Companies Inc.

To learn more about how we can help your organization Stand Out in customer service, leadership and workplace performance, contact us at 1-613-836-3559; info@beldingtraining.com.

Our global head office is in Ottawa, Canada

 

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